Where should we send case updates?
Start with anything you remember. Small details can matter.
Upload old chat screenshots, server screenshots, profile screenshots or anything that could help identify the person.
Choose the search level that fits your case.
For simple cases with a clear username, game and time period.
Best for most users. More checks, deeper review and faster handling.
Payment is not taken now. We review your case first and email you the activation/payment step if it is accepted.